Terms & Conditions (Allgemeine Geschäftsbedingungen)
1. Scope and applicability
These terms apply to all offers and contracts between Kharisma Nankani / KN Web Solutions ("I") and my clients. They apply to business clients only (Unternehmer within the meaning of §14 BGB). I provide, as a freelancer, AI chatbots, AI and workflow automation, website design and development, SEO, and related digital services. Different terms of the client apply only if I confirm them in writing.
2. Offers, scope and changes
The scope of each project is set out in the written offer or agreement. Changes or additions requested later may change the price and the schedule, and I will agree them with you before I start.
3. Payment
Invoices are payable within 30 days of issue.
A deposit [of 50%] may be required before work begins, as stated in the offer.
Prices are in euros. In accordance with §19 UStG, no VAT is charged.
If a payment is late, statutory default interest applies, and I may pause my work until it is paid.
4. Client responsibilities
The client provides the information, content, access and feedback I need in good time. Delays caused by the client may delay the project. The client is responsible for ensuring that the content and materials it provides do not infringe the rights of third parties.
5. Delivery and acceptance
When a deliverable is ready, I will notify the client. The client has [14] days to test it and report defects in writing. I will correct reported defects within a reasonable time. A deliverable counts as accepted if no defects are reported in that period or if it is put into live use.
6. Intellectual property
After full payment, the client receives a [exclusive / non-exclusive] right to use the final deliverables for the agreed purpose. Third-party software, templates and platforms (such as Framer, n8n and Supabase) stay under their own licences, which the client must follow. I may show the finished work in my portfolio unless the client objects in writing.
7. Data protection and confidentiality
If I process personal data on the client's behalf, for example in chatbots or automation workflows, we will conclude a data processing agreement under Art. 28 GDPR before work starts. Both parties keep confidential information received from the other confidential.
8. AI-based services
AI systems can produce incorrect or unexpected answers. The client tests chatbots and automations before using them live, and is responsible for checking their results and for any legal obligation to tell end users that they are interacting with AI.
9. SEO services
I optimise websites using accepted methods, but search engines decide rankings. I do not guarantee a particular ranking or traffic.
10. Liability
I am liable without limit for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence I am liable only for breach of essential contractual obligations, and only for foreseeable damage typical for this kind of contract. I am not responsible for downtime or security problems at third-party providers, such as hosting services and platforms, that I do not control.
11. Termination
Either party may end the contract for good cause. The client may also end a project at any time in writing. If it is ended before work starts, I refund any advance payment in full. If it is ended after work has started, the client pays for the work done up to that point and for expenses already incurred, and any deposit is credited against that amount.
12. Changes to these terms
I may update these terms. New versions apply only to new contracts. Existing contracts stay under the version agreed when they were made.
13. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, the place of jurisdiction is Berlin.
14. Severability
If any provision is or becomes invalid, the remaining provisions stay in effect.
Terms & Conditions (Allgemeine Geschäftsbedingungen)
1. Scope and applicability
These terms apply to all offers and contracts between Kharisma Nankani / KN Web Solutions ("I") and my clients. They apply to business clients only (Unternehmer within the meaning of §14 BGB). I provide, as a freelancer, AI chatbots, AI and workflow automation, website design and development, SEO, and related digital services. Different terms of the client apply only if I confirm them in writing.
2. Offers, scope and changes
The scope of each project is set out in the written offer or agreement. Changes or additions requested later may change the price and the schedule, and I will agree them with you before I start.
3. Payment
Invoices are payable within 30 days of issue.
A deposit [of 50%] may be required before work begins, as stated in the offer.
Prices are in euros. In accordance with §19 UStG, no VAT is charged.
If a payment is late, statutory default interest applies, and I may pause my work until it is paid.
4. Client responsibilities
The client provides the information, content, access and feedback I need in good time. Delays caused by the client may delay the project. The client is responsible for ensuring that the content and materials it provides do not infringe the rights of third parties.
5. Delivery and acceptance
When a deliverable is ready, I will notify the client. The client has [14] days to test it and report defects in writing. I will correct reported defects within a reasonable time. A deliverable counts as accepted if no defects are reported in that period or if it is put into live use.
6. Intellectual property
After full payment, the client receives a [exclusive / non-exclusive] right to use the final deliverables for the agreed purpose. Third-party software, templates and platforms (such as Framer, n8n and Supabase) stay under their own licences, which the client must follow. I may show the finished work in my portfolio unless the client objects in writing.
7. Data protection and confidentiality
If I process personal data on the client's behalf, for example in chatbots or automation workflows, we will conclude a data processing agreement under Art. 28 GDPR before work starts. Both parties keep confidential information received from the other confidential.
8. AI-based services
AI systems can produce incorrect or unexpected answers. The client tests chatbots and automations before using them live, and is responsible for checking their results and for any legal obligation to tell end users that they are interacting with AI.
9. SEO services
I optimise websites using accepted methods, but search engines decide rankings. I do not guarantee a particular ranking or traffic.
10. Liability
I am liable without limit for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence I am liable only for breach of essential contractual obligations, and only for foreseeable damage typical for this kind of contract. I am not responsible for downtime or security problems at third-party providers, such as hosting services and platforms, that I do not control.
11. Termination
Either party may end the contract for good cause. The client may also end a project at any time in writing. If it is ended before work starts, I refund any advance payment in full. If it is ended after work has started, the client pays for the work done up to that point and for expenses already incurred, and any deposit is credited against that amount.
12. Changes to these terms
I may update these terms. New versions apply only to new contracts. Existing contracts stay under the version agreed when they were made.
13. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, the place of jurisdiction is Berlin.
14. Severability
If any provision is or becomes invalid, the remaining provisions stay in effect.
Terms & Conditions (Allgemeine Geschäftsbedingungen)
1. Scope and applicability
These terms apply to all offers and contracts between Kharisma Nankani / KN Web Solutions ("I") and my clients. They apply to business clients only (Unternehmer within the meaning of §14 BGB). I provide, as a freelancer, AI chatbots, AI and workflow automation, website design and development, SEO, and related digital services. Different terms of the client apply only if I confirm them in writing.
2. Offers, scope and changes
The scope of each project is set out in the written offer or agreement. Changes or additions requested later may change the price and the schedule, and I will agree them with you before I start.
3. Payment
Invoices are payable within 30 days of issue.
A deposit [of 50%] may be required before work begins, as stated in the offer.
Prices are in euros. In accordance with §19 UStG, no VAT is charged.
If a payment is late, statutory default interest applies, and I may pause my work until it is paid.
4. Client responsibilities
The client provides the information, content, access and feedback I need in good time. Delays caused by the client may delay the project. The client is responsible for ensuring that the content and materials it provides do not infringe the rights of third parties.
5. Delivery and acceptance
When a deliverable is ready, I will notify the client. The client has [14] days to test it and report defects in writing. I will correct reported defects within a reasonable time. A deliverable counts as accepted if no defects are reported in that period or if it is put into live use.
6. Intellectual property
After full payment, the client receives a [exclusive / non-exclusive] right to use the final deliverables for the agreed purpose. Third-party software, templates and platforms (such as Framer, n8n and Supabase) stay under their own licences, which the client must follow. I may show the finished work in my portfolio unless the client objects in writing.
7. Data protection and confidentiality
If I process personal data on the client's behalf, for example in chatbots or automation workflows, we will conclude a data processing agreement under Art. 28 GDPR before work starts. Both parties keep confidential information received from the other confidential.
8. AI-based services
AI systems can produce incorrect or unexpected answers. The client tests chatbots and automations before using them live, and is responsible for checking their results and for any legal obligation to tell end users that they are interacting with AI.
9. SEO services
I optimise websites using accepted methods, but search engines decide rankings. I do not guarantee a particular ranking or traffic.
10. Liability
I am liable without limit for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence I am liable only for breach of essential contractual obligations, and only for foreseeable damage typical for this kind of contract. I am not responsible for downtime or security problems at third-party providers, such as hosting services and platforms, that I do not control.
11. Termination
Either party may end the contract for good cause. The client may also end a project at any time in writing. If it is ended before work starts, I refund any advance payment in full. If it is ended after work has started, the client pays for the work done up to that point and for expenses already incurred, and any deposit is credited against that amount.
12. Changes to these terms
I may update these terms. New versions apply only to new contracts. Existing contracts stay under the version agreed when they were made.
13. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. To the extent permitted by law, the place of jurisdiction is Berlin.
14. Severability
If any provision is or becomes invalid, the remaining provisions stay in effect.